Return Policy It is very important to us that our customers are completely satisfied. If you are not happy with any product you purchase from Hobby Control or it's trading company Marnico Trading it may be returned for a refund or exchange within 15 days of the invoice date. The returned items must be in unused condition and have original packaging. There will be a restocking fee of 30% on items that do not meet this condition. Also note that this return policy does not apply to items that you have destroyed or damaged. For example if you hook up a microcontroller backwards you may not return it.

Shipping Theft We will not be responsible for items that are stolen during shipping. If you wish to pay for insurance let us know in the special instructions in your order and we will email you the cost of insurance.

Shipping Responsibility

We ship all packages UK Royal Mail with delivery confirmation on items over £10.

Once a package has been delivered we are no longer responsible for the package. More specifically, if some one steals the package from your doorstep Hobby Control will not be held responsible and no refund will be provided.

If your package has not been delivered and sufficient time has passed please contact us and we will verify delivery. If delivery has been made you will be given the confirmation number and delivery details. Thereafter you must contact your local Post Office for further information.